Vacation Rental Support
Terms & Conditions
These Terms and Conditions, together with any and all other documents referred to herein, set out the terms of use under which you may use this website, (“Our Site”).  Please read these Terms and Conditions carefully and ensure that you understand them.  Your agreement to comply with and be bound by these Terms and Conditions is deemed to occur upon your first use of Our Site.  If you do not agree to comply with and be bound by these Terms and Conditions, you must stop using Our Site immediately.

1.    Definitions and Interpretation 

1.1    In these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings:
“Content”            means any and all text, images, audio, video, scripts, code, software, databases and any other form of                               information capable of being stored on a computer that appears on, or forms part of, Our Site; and

“We/Us/Our”    means Vacation Rental Support LLP, a company registered in Scotland under registration number                                      SO306370 and whose registered address is Summit House, 4-5 Mitchell Street, Edinburgh, EH6 7BD.
2.    Information About Us

2.1    Our Site,, is owned and operated by Vacation Rental Support Llp.
3.      Access to Our Site

3.1    Access to Our Site is free of charge though some areas of the site may only be accessible to members.
3.2    It is your responsibility to make any and all arrangements necessary in order to access Our Site.
3.3    Access to Our Site is provided “as is” and on an “as available” basis.  We may alter, suspend or discontinue Our                Site (or any part of it) at any time and without notice.  We will not be liable to you in any way if Our Site (or any                  part of it) is unavailable at any time and for any period.
4.     Intellectual Property Rights

4.1    All Content included on Our Site and the copyright and other intellectual property rights subsisting in that                        Content, unless specifically labelled otherwise, belongs to or has been licensed by Us.  All Content is protected              by applicable United Kingdom and international intellectual property laws and treaties.
4.2   You may not reproduce, copy, distribute, sell, rent, sub-licence, store, or in any other manner re-use Content from          Our Site unless given express written permission to do so by Us.
4.3    Our status as the owner and author of the Content on Our Site (or that of identified licensors, as appropriate)                   must always be acknowledged.
4.4    You may not use any Content saved or downloaded from Our Site for commercial purposes without first                           obtaining a licence from Us (or our licensors, as appropriate) to do so.
5.    Links to Our Site

5.1       You may link to Our Site provided that:
5.1.1    You do so in a fair and legal manner;
5.1.2    You do not do so in a manner that suggests any form of association, endorsement or approval on Our part                        where none exists;
5.1.3    You do not use any logos or trademarks displayed on Our Site without Our express written permission; and
5.1.4    You do not do so in a way that is calculated to damage Our reputation or to take unfair advantage of it.

5.2       You may not link to any page other than the homepage of Our Site. Deep-linking to other pages requires Our                  express written permission.
5.3       Framing or embedding of Our Site on other websites is not permitted without Our express written permission.

5.4       You may not link to Our Site from any other site the main content of which contains material that:
5.4.1    is sexually explicit;
5.4.2    is obscene, deliberately offensive, hateful or otherwise inflammatory;
5.4.3    promotes violence;
5.4.4    promotes or assists in any form of unlawful activity;
5.4.5    discriminates against, or is in any way defamatory of, any person, group or class of persons, race, sex, religion,                nationality, disability, sexual orientation, or age;
5.4.6    is intended or is otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another                person;
5.4.7    is calculated or is otherwise likely to deceive another person;
5.4.8    is intended or is otherwise likely to infringe (or to threaten to infringe) another person’s privacy;
5.4.9    misleadingly impersonates any person or otherwise misrepresents the identity or affiliation of a particular                        person in a way that is calculated to deceive (obvious parodies are not included in this definition provided that                they do not fall within any of the other provisions of this sub-Clause 5.4);
5.4.10  implies any form of affiliation with Us where none exists;
5.4.11   infringes, or assists in the infringement of, the intellectual property rights (including, but not limited to,                              copyright, trademarks and database rights) of any other party; or
5.4.12   is made in breach of any legal duty owed to a third party including, but not limited to, contractual duties and                  duties of confidence.
6.    Links to Other Sites

Links to other sites may be included on Our Site.  Unless expressly stated, these sites are not under Our control.  We neither assume nor accept responsibility or liability for the content of third party sites.  The inclusion of a link to another site on Our Site is for information only and does not imply any endorsement of the sites themselves or of those in control of them.
7.    Disclaimers

7.1    Nothing on Our Site constitutes legal advice on which you should rely.  It is provided for general information                    purposes only. For specific, up-to-date information about our services please contact Us.
7.2    Insofar as is permitted by law, We make no representation, warranty, or guarantee that Our Site will meet your                 requirements, that it will not infringe the rights of third parties, that it will be compatible with all software and                   hardware, or that it will be secure.
7.3    We make reasonable efforts to ensure that the Content on Our Site is complete, accurate, and up-to-date.  We              do not, however, make any representations, warranties or guarantees (whether express or implied) that the                      Content is complete, accurate, or up-to-date. For specific, up-to-date information about our services please                    contact Us.
8.    Our Liability

8.1    To the fullest extent permissible by law, We accept no liability to any user for any loss or damage, whether                       foreseeable or otherwise, in contract, tort (including negligence), for breach of statutory duty, or otherwise,                     arising out of or in connection with the use of (or inability to use) Our Site or the use of or reliance upon any                    Content included on Our Site.
8.2    To the fullest extent permissible by law, We exclude all representations, warranties, and guarantees (whether                 express or implied) that may apply to Our Site or any Content included on Our Site.
8.3    If you are a business user, We accept no liability for loss of profits, sales, business or revenue; loss of business                 opportunity, goodwill or reputation; loss of anticipated savings; business interruption; or for any indirect or                       consequential loss or damage.
8.4    We exercise all reasonable skill and care to ensure that Our Site is free from viruses and other malware.  We a                  accept no liability for any loss or damage resulting from a virus or other malware, a distributed denial of service              attack, or other harmful material or event that may adversely affect your hardware, software, data or other                        material that occurs as a result of your use of Our Site (including the downloading of any Content from it) or any              other site referred to on Our Site.
8.5    We neither assume nor accept responsibility or liability arising out of any disruption or non-availability of Our Site           resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure,                       communications network failure, natural events, acts of war, or legal restrictions and censorship.
8.6   Nothing in these Terms and Conditions excludes or restricts Our liability for fraud or fraudulent                                             misrepresentation, for death or personal injury resulting from negligence, or for any other forms of liability which           cannot be excluded or restricted by law.  For full details of consumers’ legal rights, including those relating to                 digital content, please contact your local Citizens’ Advice Bureau or Trading Standards Office.
9.      Viruses, Malware and Security

9.1    We exercise all reasonable care to ensure that Our Site is secure and free from viruses and other                                         malware.
9.2    You are responsible for protecting your hardware, software, data and other material from viruses, malware, and              other internet security risks.
9.3    You must not deliberately introduce viruses or other malware, or any other material which is malicious or                         technologically harmful either to or via Our Site.
9.4    You must not attempt to gain unauthorised access to any part of Our Site, the server on which Our Site is stored,           or any other server, computer, or database connected to Our Site.
9.5    You must not attack Our Site by means of a denial of service attack, a distributed denial of service attack, or by               any other means.
9.6    By breaching the provisions of sub-Clauses 9.3 to 9.5 you may be committing a criminal offence under the                        Computer Misuse Act 1990.  Any and all such breaches will be reported to the relevant law enforcement                          authorities and We will cooperate fully with those authorities by disclosing your identity to them.  Your right to                use Our Site will cease immediately in the event of such a breach.
10.    Acceptable Usage Policy

10.1      You may only use Our Site in a manner that is lawful.  Specifically:

10.1.1    you must ensure that you comply fully with any and all local, national or international laws and/or regulations;
10.1.2    you must not use Our Site in any way, or for any purpose, that is unlawful or fraudulent;
10.1.3    you must not use Our Site to knowingly send, upload, or in any other way transmit data that contains any form               of virus or other malware, or any other code designed to adversely affect computer hardware, software, or                       data of any kind; and
10.1.4    you must not use Our Site in any way, or for any purpose, that is intended to harm any person or persons in                     any way.
10.2      We reserve the right to suspend or terminate your access to Our Site if you materially breach the provisions of               this Clause 10 or any of the other provisions of these Terms and Conditions. Specifically, We may take one or                   more of the following actions:
10.2.1    suspend, whether temporarily or permanently, your right to access Our Site;
10.2.2    take legal proceedings against you for reimbursement of any and all relevant costs on an indemnity basis                        resulting from your breach;
10.2.3    take further legal action against you as appropriate;
10.2.4    disclose such information to law enforcement authorities as required or as We deem reasonably necessary;                   and/or
10.2.5   any other actions which We deem reasonably appropriate (and lawful).
10.3      We hereby exclude any and all liability arising out of any actions (including, but not limited to those set out                     above) that We may take in response to breaches of these Terms and Conditions.
11.    Privacy and Cookies

Use of Our Site is also governed by Our Cookie and Privacy Policy, available on their respective pages of this Our site. These policies are incorporated into these Terms and Conditions by this reference.
12.    Changes to these Terms and Conditions

12.1    We may alter these Terms and Conditions at any time. Any such changes will become binding on you upon your            first use of Our Site after the changes have been implemented. You are therefore advised to check this page                  from time to time.
12.2    In the event of any conflict between the current version of these Terms and Conditions and any previous                          version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.
13.    Contacting Us

To contact Us, please email Us at or using any of the methods provided on Our Site from time to time.

13.1    If We have your contact details, We may from time to time send you emails.  Such emails may relate to matters              including, but not limited to, Terms and Conditions, services and special offers depending on what you have                    opted-in to receive.
13.2    We will never send you marketing emails of any kind without your express consent.  If you do give such                           consent, you may opt-out at any time.  Any and all marketing emails sent by Us include an unsubscribe link.  If               you opt out of receiving emails from Us at any time, it may take up to 3 business days for Us to comply with                     your request. During that time, you may continue to receive emails from Us.
13.3    For questions or complaints about communications from please contact Us at                                                                
14.    Data Protection

14.1    For information about our Privacy Policy and GDPR please see our Privacy Policy page.
15.    Law and Jurisdiction

15.1    These Terms and Conditions, and the relationship between you and Us (whether contractual or otherwise) shall be governed by, and construed in accordance with the Scotland courts.
These Terms and Conditions may be updated from time to time without notification to users. Please check this page for any changes. 
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